When trust is your product, it shapes how you handle your sustainability data too

Malca-Amit has been moving high-value goods for over 60 years. Diamonds, jewellery, precious metals, fine art. Across offices and warehouses in more than 25 countries, the same values have guided every operation: precision, reliability, and the trust that comes from doing things properly. 

That same commitment had long extended to sustainability. Fleet teams were expanding EVs and hybrids. Locations were installing solar panels. Teams across three regions were reducing waste and developing locally relevant initiatives. The work had been building for years. 

What Malca-Amit needed was a way to bring it all together. One group-wide picture, backed by data, consistent enough to compare across very different operating contexts, and credible enough to anchor a strategy. That meant building shared infrastructure across 117 locations with different sizes, resources and regional realities. That was the challenge behind this first sustainability report. 

Setting the ESG infrastructure 

In 2024, Malca-Amit appointed its first dedicated Global Sustainability Manager. Chloé Coene came to the role with a background in sustainable logistics and a clear brief: create the group-wide visibility that the company’s sustainability work deserved. 

The starting point was a Single Materiality Assessment. A structured process in three phases, aligned to GRI standards and informed by employee consultations. It evaluated 51 potential sustainability impacts across Malca-Amit’s value chain and mapped the most significant to 18 ESG topics across environment, social and governance: from climate change mitigation and energy to health and safety, labour practices, corporate culture and supplier engagement. 

The outcome gave Malca-Amit a clear, stakeholder-grounded foundation for its first sustainability strategy and a logical framework for data collection. 

With the topics defined, Nexio Projects helped build the ESG data infrastructure. A custom ESG data collection tool. A Scope 1, 2 and 3 carbon footprint model. Both designed to work consistently within Malca-Amit’s operational requirements, across entities of very different sizes and contexts. ESG Accounting Leads were appointed at every location through existing team members, given responsibility to coordinate and validate sustainability data in their region. The task was to bring local information into a shared format, in a way that was consistent and comparable across the group. For many teams, this meant learning a new shared language: the GHG Protocol methodology that would allow their work to be measured alongside every other location in the network. By the end of 2025, the baseline was complete.  

From data to published sustainability report 

With the GHG baseline built, Malca-Amit and Nexio Projects turned to the sustainability report itself: Stakeholder interviews, chapter structure, quantitative and qualitative data gathered across three regions. The full scope of what a first GRI aligned report requires. 

The result was Malca-Amit’s 2025 Sustainability Report, published in June 2025. It covered energy, climate, waste, working conditions, governance. It brought together, for the first time, a coherent picture of what the company had been building across its global network. 

The response inside the company reflected how much that visibility mattered. Colleagues who had worked hard on local initiatives now had a shared document that showed the full scale of what Malca-Amit was doing. Global managers began using the report in conversations with clients.. “It really has a ripple effect,” Chloé says.  

A programme that travels 

Data gives the programme credibility and culture gives it reach. 

The GoGreen Champions network is at the heart of how sustainability travels across the organisation. Around 30 Champions cover all of Malca-Amit’s global locations, each responsible for translating group priorities into locally relevant action. In Thailand, Vietnam and Ireland, teams organised beach cleaning events. Others across the network, inspired through the quarterly GoGreen Highlights newsletter, have begun developing their own local initiatives.  

Every quarter, Chloé runs a scored questionnaire with each Champion. The answers feed into a shared document that Champions use to see how their location compares across the network. “It is an intense week”, she says, “but one that shows the Champions growing in confidence with every cycle”.  

Two campaigns brought the message to every corner of the network: weekly ESG awareness materials distributed, followed by a sustainability training module published on the company’s compliance platform in March 2026, with teams across regions already putting both to use.  

By the end of 2025, the results of that collective effort were on the table for the first time. A total group GHG footprint, covering Scope 1, 2 and 3. 14% of the global fleet running on EVs or hybrids, with a target of 20% by end of 2026. And Malca-Amit Panyu recognised with ISO 14001 certification and EcoVadis Bronze, with the first group-level EcoVadis assessment now submitted.  

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Trust, in practice 

Malca-Amit’s vision, stated in its 2025 Sustainability Report, is to be the world’s most trusted partner in secure logistics.  

That same standard now applies to sustainability. Not only because the market required it, but because a company that holds itself to the highest operational standards holds itself to the same standards in how it measures, reports and improves its environmental and social impact. For companies navigating this kind of programme across a genuinely complex international network, the Malca-Amit story offers a specific lesson. Part of the work is often already there. Teams are already acting, already thinking, already finding local solutions. What a structured programme gives them is a shared language, a common framework, and the visibility to see how their efforts connect to something larger. 

First reports are the beginning of that visibility, not the end of it. Malca-Amit knows this. The next chapter is already being written: Scope 3 target setting, further fleet electrification, an EcoVadis score to build on, and a deepening social programme.  

Want to take sustainability from compliance to competitive advantage? Talk to us!